Support and faqs
For when you have questions.
How the Site Works
A quick summary
Booster Highlights offers access to videos that you can watch by logging into the site, similar to a Netflix or Hulu. When you purchase a video in our store access to that video is granted to you to watch from anywhere you can log into our site. Our site is mobile friendly so you can watch from your phone and tablet too. When you make a purchase you are setup as a "member". Members are given access to the video pages based on what you buy.
Purchasing and Gaining Access to Videos
A little more detail, just in case
When you purchase a video or videos the first time you will receive two (2) emails. The first will be a welcome email advising that you have become a member of Booster Highlights. If you do not get this email immediately check your spam folder as sometimes your email provider will see this as an "unsolicited email". The second will be your receipt for the purchase. This is just like another email you've gotten that is a receipt. Please hold on to both of these emails for future reference.
Logging into Booster Highlights
Once you receive the "new member" email review it. It it will contain your login ID and a temporary password. You will use these to log in the first time. You will then be prompted to update your password. Once logged into the site you'll be able to access your purchased videos.
Access your purchased Videos
Once logged in you'll be able to access your purchased videos by selecting the "videos" option in the top menu. Hover over the "video" dropdown and select the video you want to watch. Each video you purchase will "unlock" the appropriate page on our site. If you have not purchased a particular video you will see a "not authorized" screen.
Can't get in?
You can reset your Password
If you forget your password or find that what you thought you made it - you can reset it by clicking the log in link at the top right of the site, and then selecting the "Forgot Password" under the password box. We have also added the links to the footer of the website.